D.Talks Lunch: f(X): The Future of Experience

SORRY, THIS EVENT IS COMPLETELY SOLD OUT. NO EXTRA TICKETS, NO TICKETS AT THE DOOR AND NO WAIT LIST TO BE ADDED TO.

D.Talks is an ongoing series of panel discussions presenting practical information about current trends and hot topics in the world of design and business. Our goal is to foster robust dialog and critical thinking, so crowd participation is an integral part of each event.

Join us at our June D.Talks to discuss the future of experience design.

We’ll explore how we’ll design for a near future of “touchable data” where the spaces we walk through and the simple objects with which we interact are all laced with interactivity. We’ll discuss the intricacies of designing satisfying, cross-channel, holistic customer experiences and how to build business cases for them—including the organizational change that needs to happen to make those experiences real. We’ll explore design’s role in the the rich future of social storytelling in new social sharing mediums. And finally, we’ll discuss how far we can and should go to design experiences beyond pixels.

Come with your burning questions and get ready to dive into this exciting discussion about the future of experience design.

Please Note: This is a lunch time event and lunch will be included.

Moderator and Host:
Josh Levine
Director of Internal Branding
Liquid Agency
For over a decade brand strategist and noted industry expert Josh Levine has helped global brands engage consumers and empower employees. As Director of Internal Branding at Liquid he helps organizations deliver on their brand promise by designing and building culture change programs. Previous clients include HP, Warner Brothers, Microsoft, and Levi’s.

Josh holds a Bachelor of Science in Engineering Psychology from Tufts University, a degree in Graphic Design from the Academy of Art University, and was recently honored with a fellowship for technology and education at the Contemporary Jewish Museum in San Francisco. He regularly speaks, writes, and leads workshops on the intersection of brand and business.

Nicole Chen
Senior Innovation Strategist
Idea Couture
A product designer evolved into a business strategist, Nicole Chen specializes in the application of design principles and practice to the solving of complex business challenges. As an avid advocate of the fusion between human-centered design process and business thinking, Nicole has extensive experience in developing new product and service concepts and bringing them to market, and in designing business strategies that create true market and social value.

Nicole was the founding employee of the San Francisco office of Idea Couture, a strategic innovation and experience design firm headquartered in Toronto. She contributes to Idea Couture’s strategic innovation projects as a Sr. Innovation Strategist. Her previous experience includes innovation consulting for global clients representing industries in CPG, consumer electronics, financial services, and telecommunications; and the product development and marketing of digital media solutions for Fortune 500 brands.

Nicole holds an MBA degree from the California College of the Arts in San Francisco and a Bachelor of Science in Product Design from Stanford University.

Matthew Carlson
Principal, Experience Strategy and Design
Hot Studio Inc.
As the Principal of Experience Strategy & Design, Matthew works with clients to create compelling brands, products and services that integrate customer insights with breakthrough technology.

Matthew brings 15 years of experience in branding, interactive and experience design to his role at Hot Studio. Throughout his career his focus has been on mapping customer journeys and envisioning ideal experiences. At Hot Studio he explores how well-crafted experiences can activate the relationship between companies and their customers. He brings a deep passion for identifying the ideal conditions for innovation, and working with teams and clients towards collaborative design solutions. He holds a blackbelt in whiteboarding and is liable to sketch at almost any moment.

Peter Merholz
Founding partner, board member and CEO
Adaptive Path
At Adaptive Path, Peter began with a focus on information architecture, and over time expanded his knowledge to include product strategy, user research and practice development. He has worked with a wide variety of clients from large multinational companies to smaller, avant-garde firms and start-ups.

Additionally, Peter has overseen the evolution of Adaptive Path’s events line of business, and remains active in programming. UX Week has become the premier user experience conference, attracting attendees from all over the globe. MX: Managing Experience filled an unmet need by establishing a community for managers and directors of user experience.

Peter is an internationally-recognized thought leader on user experience. His blogs and his essays for Adaptive Path demonstrate his foresight on issues of information architecture, organizational change and product strategy. Peter’s thought leadership is perhaps most dubiously demonstrated in his coining of the term “blog” in 1999 when it was a nascent genre.

When not consumed with all things Adaptive Path, Peter can be found reading the internet, watching various media and, from November until around April, watching too much basketball. He also has a deep love of Led Zeppelin.